Frequently Asked Questions

Yes. Natural Lingbi stones cannot be duplicated in form, texture, openings or colour. Sold works remain visible but cannot be purchased again.

We provide multiple real photographs, dimensions, weight and video. Slight colour differences may occur across screens and lighting.

Small works may use an estimated rate. Medium and large works are quoted by packed dimensions, weight, destination and insurance.

Yes. Each work includes its collection number, reference photographs, dimensions, weight, origin and authenticity statement.

Inspect the outer crate before signing and record the full unboxing. Damage claims require photographs, video and retained packaging.